Terms of Service

1. Acceptance of Terms

By accessing or using Property Flow HQ ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Property Flow HQ provides property management software including but not limited to:

• Online rent collection and payment processing
• Tenant and lease management
• Maintenance request tracking
• Digital lease signing
• Financial reporting and analytics
• Tenant communication tools

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

4. Payment Terms

Our Service includes a free tier for up to 24 units. Paid subscriptions are billed monthly or annually. A flat fee of $2 is charged per rent payment processed through our platform.

All fees are non-refundable except as required by law or as explicitly stated in these terms.

5. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Violate any applicable laws or regulations
• Infringe on the rights of others
• Attempt to gain unauthorized access to our systems
• Transmit malware or other harmful code
• Interfere with the proper functioning of the Service

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Property Flow HQ and are protected by international copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

To the maximum extent permitted by law, Property Flow HQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

9. Termination

We may terminate or suspend your account at any time for violations of these terms. Upon termination, your right to use the Service will immediately cease.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the Service. Continued use after changes constitutes acceptance.

11. Contact Us

If you have questions about these Terms, please contact us at:

support@propertyflowhq.com